Clarityflow CMS questions
Text message by Brian Casel
Hey Jason - Can you look into this?
A person just reported that they tried to schedule a demo (I assume she meant she tried to submit our contact form at `/contact`) and it responded "Sorry, but you look like a robot."
This might be related to the reCAPTCHA add-on I installed (about a week ago, before your cache updates). Before I installed it, I was seeing a lot of spam submissions on the contact form. But I'm now realizing, this might have stopped all submissions since May 10th!
When I send a test submission, it goes through just fine. However, I noticed that it's not showing the "success" message after submission like it did when I implemented it a couple weeks ago (maybe the caching update impacted this?).
Could you look into:
A person just reported that they tried to schedule a demo (I assume she meant she tried to submit our contact form at `/contact`) and it responded "Sorry, but you look like a robot."
This might be related to the reCAPTCHA add-on I installed (about a week ago, before your cache updates). Before I installed it, I was seeing a lot of spam submissions on the contact form. But I'm now realizing, this might have stopped all submissions since May 10th!
When I send a test submission, it goes through just fine. However, I noticed that it's not showing the "success" message after submission like it did when I implemented it a couple weeks ago (maybe the caching update impacted this?).
Could you look into:
- Test the contact form on different browsers, and see if your submissions are blocked... And what might be causing others' to be blocked?
- I'm not aware of the "Sorry, but you look like a robot." response message. Maybe that's something from Google's recaptcha service? Do you know where that's being set or triggered?
- Ensure the success message after submission is shown
Thanks!
